Vyrao takes your privacy extremely seriously and we do our absolute utmost to adhere to the highest standards of data protection.
1. About us
You can contact us at email@example.com (open from Monday to Friday, 10am to 5pm GMT).
3. What personal data do we obtain personal data and how do we use this
Vyrao collects personal information from you directly in several ways, such as when you place an order or send us any communication or submit any information through our site. We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in Paragraph 5 (Marketing and Opt-In Provisions)). We may also use your personal data to manage and improve our business and site and to keep internal records and maintain reasonable archives, including anonymous statistical data about browsing actions and patterns, which does not identify any individual.
We may generate personal information ourselves, including in the course of providing you with any service or registration or operating our website or processing an order or performing a contract or in connection with the processing of any payment or arranging for any delivery, return or exchange. These details allow us to process your order and to let you know the status of your order.
4. Who we share your personal information with
We do not sell your details to third party marketing companies. We may obtain and disclose personal data to third parties (including intermediaries) as necessary to process any order or provide any service to you, including carrying out any checks, processing or recovery of any payment, carrying out delivery of any goods or exchanges or collection of any returns, to enforce or administer any contract or deal with any claims.
Where any functionality of our website is clearly designed to make information public (e.g. a public forum), any information you provide in relation to that forum or other functionality, which is provided in such circumstances where it is clear that it is intended to be published, will be disclosed to the public accordingly. We may supply customer personal data to a government authority or regulator where required to comply with a legal requirement, for the administration of justice or where reasonably required to protect your vital interests.
5. Marketing and opt-in provision
We may use your contact information to send you alerts (by email or other method) for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest and marketing promotions. When you submit an order, you will be given the option to opt-in to subscribing to our alerts.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Vyrao.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the email.
6. How you can access and change your personal information on www.vyrao.com
You may contact us by email at firstname.lastname@example.org and we will amend your personal details.
7. Safeguarding your personally identifiable information
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorised use We take care to make our site secure and all credit or debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment.
8. Your legal rights
We process your personal data in accordance with the United Kingdom Data Protection Act 1998 (the “Data Protection Act”), which governs personal data generally, including your rights. We also process customer personal data in accordance with the United Kingdom Privacy and Electronic Communications (EC Directive) Regulations 2003, which governs use of telephone numbers, fax numbers and email addresses for unsolicited direct marketing.
You have the right to ask us to stop using your customer personal data for any purpose that is causing you substantial damage or substantial distress, which is unwarranted. You have the right to ask us to stop using your customer personal data to carry out direct marketing to you, including sending you advertising or marketing material. You have the right to ask us to change, erase, block or modify any inaccuracies in your customer personal data.
The applicable laws are regulated by the Information Commissioner (www.ico.gov.uk) in the United Kingdom. You may have the right to claim compensation for damage you suffer. In addition to your rights above, it is open to you, if you have a complaint or concern, to seek assistance from such government regulator.
9. Where and how to ask questions or file complaints
You can contact Vyrao by email at email@example.com.