Our fragrances are created with a mixture of natural and synthetic ingredients. 80-89% of our fragrance oils are from natural origin, the remaining are from non-toxic and safe synthetic ingredients. All of our synthetic and natural ingredients comply with strict industry guidelines and safety standards. We make it a priority to only work with fragrance houses that follow international regulations, exposure limits and exclude all prohibited chemicals to align with Vyrao’s core values.

Our eau de parfum fragrances have been created with the expertise of master perfumers using high oil concentrations ranging from 15-25%. This can result in richer, longer lasting scent, often lingering for hours. Higher fragrance concentrations (found in eau de parfums) impact the scents intensity and longevity. 

If you find fragrances still don't last as long as you would like, please consider the below:

• Application area = Where you apply your perfume can make a significant difference. Focus on the pulse points such as wrists, neck and behind ears to help increase longevity. These areas generate heat which help diffuse the fragrance and make it last longer. 
• Skin type = This is a key player in how long a fragrance lasts. Oily skin tends to hold onto scents longer due to its moisture content, acting like a natural adhesive for the perfume. On the other hand, dry skin can cause perfumes to evaporate more quickly. If you have dry skin, we recommend moisturising before applying perfume. A good fragrance-free moisturiser creates a barrier and can help to lock in the scent. 
• Storage Conditions = Consider storing your perfume in a cool, dark place to help maintain its integrity and longevity. Avoid keeping it in the bathroom where temperatures fluctuate.

Sustainability is a top priority for us when creating products and we are always looking for ways to implement this ethos across the brand. Our fragrance packaging comprises of post-consumer recycled (PCR) and virgin material which are all fully recyclable -please note recyclability depends on your local authority facilities. Our newly developed pulp packaging is FSC® certified (Forest Stewardship Council) and made from 60% FSC-certified virgin fibres and 40% sugar cane waste – fully recyclable, biodegradable and aligned with the UN Global Compact!

Whilst the term ‘non-toxic’ and ‘clean’, are not regulated, they both refer to the avoidance of potentially harmful chemicals and potential irritating substances. We are pleased to say that we actively aim to develop neuroscience backed fragrance that are free from phthalates, benzophenone, BHA (Butylated Hydroxyanisole), BHT (Butylated Hydroxytoluene), parabens and dyes.

We recommend that you store your fragrances away from extreme high and low temperatures, high humidity and away from direct sunlight and artificial heat.

Yes, we’re deeply dedicated to creating cruelty-free products. None of our fragrances, nor its raw materials are tested on animals and we only partner with fragrance houses that uphold the same rigorous standard.

We’re delighted to share that our neuroscience backed fragrances – Sun Rae, The Sixth, Mamajuju, Ludeaux and Ludatrix – are completely free from animal-derived or animal-harvested ingredients, making them 100% vegan. We are actively working to ensure the rest of our range becomes fully vegan by 2026.

Wearing perfume during pregnancy is generally safe, but it's important to consider factors like heightened sensitivities, potential skin irritation, and the ingredients in your fragrances. It is advisable to always check with a medical professional to ensure a more comfortable and worry-free experience.

If you have experienced an adverse event after using one of our products, please fill out the form found on our Customer Affairs page.

The submitted form will be sent to customercare@vyrao.com.

Be assured that all provided data is confidential and will be processed as soon as possible.

We love seeing our gorgeous colourful flacons as interior decor, and we repurpose our elegant white ceramic candle vessels as mini plant pots and bowls when the wax is all gone. Make sure to tag us with #vyraosecondlife when you do the same!

We are happy to offer ShopPay, PayPal, and GooglePay for express checkouts. Alternatively, we support VISA, MasterCard, AMEX, and Klarna.

We hope to add this service in very soon! For now, please shop directly on our website.

After you place your order, you will receive an order confirmation email. If any of the items you have ordered are unavailable you will be quickly informed of the out-of-stock pieces and your payment for the items will be refunded.

You can apply for any discount at checkout in the ‘Discount Code’ section.

No. Discount codes are limited to one per purchase. 

Please contact us if you wish to cancel your order. We'll sadly but surely do our best for any orders that have not already been processed. Please note we cannot cancel any orders that have been shipped.

We accept returns on items that are faulty only or have yet to be opened. Please contact customercare@vyrao.com for any assistance.

After you place your order, you will receive an order confirmation email. If any of the items you have ordered are unavailable you will be quickly informed of the out-of-stock pieces and your payment for the items will be refunded.

All international orders will be shipped from the UK, except from US based orders which will be fulfilled within.

Orders shipped using our delivery partners, are delivered Monday to Friday. On the day of delivery, a nominated time-slot will be sent to you via text as an approximate window but this is not guaranteed.

You can choose with our delivery partners to not sign for your order. If you choose this option and no signature is collected, either leaving in a safe place or with a neighbour, you agree to our terms and conditions and confirm that Vyrao can leave your package(s) outside the premises at the shipping address provided by you or with a neighbour without obtaining a signature for proof of delivery and take full responsibility for any loss or damage that may occur.

If your product has been damaged during transit, Vyrao will provide you with a replacement or full refund. Please reach out to customercare@vyrao.com sharing the details of your order along with an image of the damaged goods.

Please contact sales@vyrao.com.

Please contact customercare@vyrao.com.